bd100 Privacy Policy

Introduction and Overview

bd100 is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users and are always committed to protecting your personal information. This privacy policy ("Policy") explains how bd100 collects your personal information, the purposes for which it is used, with whom it may be shared, and how it is kept secure.

This policy applies to the bd100 website (https://bd100.cam), mobile applications, and all of our online services. If you do not agree with any terms of this policy, please refrain from using our services and contact our support team to close your account.

What Information We Collect

bd100 collects various types of information from different sources. Details are described below:

2.1 Information Provided at Registration

When you open an account at bd100, we collect the following information:

• Full name (in Bengali and English)
• Date of birth (for age verification — 21+ confirmation)
• Mobile number
• Email address
• Password (stored in encrypted form)
• Preferred currency (Bangladeshi Taka — BDT)

2.2 Identity Verification Information (KYC)

To ensure secure transactions and responsible gaming, bd100 follows a Know Your Customer (KYC) process. At this stage we may collect:

• National Identity Card (NID) or passport copy
• Proof of residence (utility bill, bank statement)
• Proof of payment method ownership (bKash, Nagad, Rocket number verification)
• Selfie or photo (if required)

2.3 Transaction Information

Details of each of your financial transactions are stored on bd100's secure servers, including:

• Deposit and withdrawal amounts and dates
• Payment method used (bKash, Nagad, Rocket, bank transfer)
• Transaction identification number
• Win and loss history and betting records

2.4 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and geographic location (at country/region level)
• Device information (model, operating system, browser)
• Cookies and session data
• Page visits, clicks, and time spent on the site
• Referral source (where you came from before reaching bd100)

Purpose of Using Information

bd100 uses collected information for the following legitimate purposes:

3.1 Service Delivery and Operations

• Account creation and management
• Processing deposits and withdrawals
• Managing bonuses and promotions
• VIP program and rewards distribution
• Gaming history storage

3.2 Security and Compliance

• Fraud and money laundering prevention
• Age verification (service for users aged 21+ only)
• Single account policy enforcement
• Detection and prevention of suspicious activity
• Upholding responsible gaming commitments

3.3 Customer Service

• Providing 24/7 live chat support
• Resolving account-related issues
• Settlement of transaction disputes
• Feedback analysis for platform improvement

3.4 Communication and Marketing

With your consent, bd100 may contact you about the following:

• Notifications about new promotions and bonus offers
• Updates on new game and feature additions
• Important security alerts related to your account
• Notifications of policy changes

You can opt out of marketing communications at any time by contacting us.

Information Sharing and Third Parties

bd100 does not sell your personal information to third parties. However, in certain circumstances we may share information with the following parties:

4.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, and banking institutions to complete financial transactions. These institutions follow their own privacy policies.

4.2 Game Providers

Our game providers including Pragmatic Play, Spribe, JILI, and PG Soft process a limited amount of session data to operate games. This information is not stored on their own servers.

4.3 Legal Obligations

If required by legal proceedings, court orders, or demands from regulatory authorities, bd100 may be obligated to disclose information to the authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred. You will be notified in advance in such cases.

Cookie Policy

bd100 uses cookies and similar technologies that help improve your browsing experience. Types of cookies we use:

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform — such as maintaining login sessions and ensuring security. The site will not function properly without them.

5.2 Functional Cookies

These cookies are used to remember your preferences (such as language and game history) and to create a personalised experience for you.

5.3 Analytics Cookies

These cookies are used to understand site usage patterns and to improve our services. This information is generally analysed in aggregate form.

You can control or reject cookies through your browser settings. However, rejecting certain cookies may limit some features of the platform.

Data Security Measures

bd100 applies industry-standard technology and practices to protect your information:

• SSL/TLS Encryption: All data transmission between your browser and our servers is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — only an encrypted hash is stored.
• Two-Factor Authentication: Two-factor authentication is available for additional security.
• Firewall and DDoS Protection: Our server infrastructure is protected by advanced firewalls and DDoS attack prevention systems.
• Regular Security Audits: Our systems undergo regular security testing.
• Staff Training: All bd100 staff are trained in data privacy and work under strict confidentiality agreements.

While we strive to ensure the highest level of security, no method of transmitting or storing information on the internet is 100% secure. Should a security breach occur, we will notify you as quickly as possible.

Data Retention Period

bd100 retains your information according to the following policy:

• Active Accounts: All information is retained for the entire duration that the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period for legal and regulatory reasons.
• Transaction Records: Transaction records must be retained for an extended period in accordance with financial regulatory requirements.
• Marketing Information: Use of information for marketing purposes ceases once you withdraw your consent.

Your Rights

As a user of bd100, you have the following rights:

8.1 Right to Access Information

You may request a copy of your personal information held by us at any time. We are obligated to respond within 30 days of receiving the request.

8.2 Right to Correct Information

If there is any inaccuracy or incompleteness in your information, you may request a correction. Some information can be updated directly from your account settings.

8.3 Right to Delete Information

In certain circumstances you may request the deletion of your personal information. However, this right may be limited in cases of legal obligations or ongoing disputes.

8.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted, particularly if there are questions about the accuracy of the information.

8.5 Right to Opt Out of Marketing

You may opt out of marketing communications at any time. To do so, contact our support team or use the "Unsubscribe" link in any marketing email.

Minors and Age Restrictions

bd100's services are for those aged 21 or over only. We do not knowingly collect any personal information from minors. Age is verified at the time of registration, and in cases of suspicion, additional documents may be requested through the KYC process.

If you find out that a minor has opened an account at bd100, please inform us at [email protected]. We will take immediate action.

Policy Changes

bd100 may update this privacy policy from time to time. If any significant changes occur, we will:

• Update the "Last Updated" date at the top of the policy
• Display a notification on the platform
• Send a notification of significant changes to the registered email address

Continuing to use the service after any changes will be considered as your acceptance of the new policy.

International Data Transfer

As bd100 is an international platform, your information may be stored or processed on servers located in different countries. In such cases, we ensure that the data protection standards are consistent with this policy.